Kommunicate Live Chat for Customer Support
Live Chat and Chatbot Integration SDK for Customer Support
- iOS, Android
- 2 years ago
- 1 year ago
Kommunicate.io is a Human + Bot hybrid customer support platform with live chat, chatbots integration, and FAQs.
Learn more about Kommunicate: https://www.kommunicate.io
How to integrate Kommunicate SDK
You can get detailed instructions to integrate, customize and use Kommunicate's Ionic SDK here.
Open source Kommunicate Cordova plugin is available at Github: https://github.com/Kommunicate-io/Kommunicate-Ionic-Cordova-Sample-App
What can you do with Kommunicate?
- Real-time support
- Welcome messages
- Away messages
- Lead collection forms
- Quick replies/canned responses
- Push notification for agents and visitors
- Codeless Dialgoflow integration
- Integrate any chatbot in Ionic apps: https://www.kommunicate.io/blog/building-ionic-cordova-chatbot-dialogflow-api-ai/
- Bot-human handoff
- Rich actionable messaging.
- Knowledge-base management
- Ticketing software
- Shared team inbox
- Automatic agent assignment
- Team roles and management.
- Reporting dashboard
- Teamwise reports
- Agent-wise reports
- Peak hours
- Downloadable reports.
- Custom reports