Kommunicate Live Chat for Customer Support

Kommunicate Live Chat for Customer Support

Live Chat and Chatbot Integration SDK for Customer Support

$10.00

devashish

devashish

Member since 2016

Details

Version:
1.0
Ionic:
3.x  
Platforms:
iOS, Android  
Released:
2 years ago
Updated:
1 year ago
Category:
Plugins
Tags:
,

About Kommunicate

Kommunicate.io is a Human + Bot hybrid customer support platform with live chat, chatbots integration, and FAQs.

Learn more about Kommunicate: https://www.kommunicate.io

How to integrate Kommunicate SDK

You can get detailed instructions to integrate, customize and use Kommunicate's Ionic SDK here.

Open source Kommunicate Cordova plugin is available at Github: https://github.com/Kommunicate-io/Kommunicate-Ionic-Cordova-Sample-App

What can you do with Kommunicate?

Live Chat

  • Real-time support
  • Welcome messages
  • Away messages
  • Lead collection forms
  • Quick replies/canned responses
  • Push notification for agents and visitors
  • Customization.

Chatbots

Customer support

  • Knowledge-base management
  • Ticketing software
  • Shared team inbox
  • Automatic agent assignment
  • Team roles and management.

Analytics

  • Reporting dashboard
  • Teamwise reports
  • Agent-wise reports
  • Peak hours
  • Downloadable reports.
  • Custom reports